Shipping policy

2026

At BREDS, we’re committed to delivering every order quickly, securely and with the highest level of care. Every order is packed by our team and prepared to the same standard we’d expect ourselves.

Order Processing

Orders are processed and dispatched within 1–2 business days.

During new product launches, promotional events, public holidays or periods of high demand, dispatch times may be slightly longer. If delays occur, we’ll do our best to keep you informed.

Orders placed on weekends or public holidays will be processed on the next available business day.

Shipping

BREDS currently ships worldwide.

Shipping costs are calculated at checkout based on your location and selected shipping method.

Once your order has been dispatched, you’ll receive a shipping confirmation email containing your tracking information.

Delivery Timeframes

Delivery estimates are provided by our shipping partners and should be treated as a guide only.

BREDS cannot guarantee delivery dates and is not responsible for delays caused by:

Shipping carriers
Customs processing
Severe weather
Public holidays
Industrial action
Events outside our reasonable control

Customs & Import Duties

International orders may be subject to customs duties, import taxes or other government charges.

These charges are determined by your country’s customs authority and are the responsibility of the customer.

BREDS has no control over these fees and cannot estimate their cost.

Incorrect Shipping Information

Please ensure your shipping address is correct before placing your order.

BREDS is not responsible for delays, additional shipping charges or lost parcels resulting from incorrect address details provided at checkout.

If you notice an error, contact orders@bredscollective.com immediately. While we’ll do our best to help, we cannot guarantee changes once an order has entered processing.

Lost or Delayed Parcels

If your parcel appears to be delayed or lost, please contact us.

We’ll work with the shipping carrier to investigate and assist wherever possible. Once a parcel has been handed to the carrier, delivery is managed by the shipping provider.